Online Purchases
What is your international returns policy?
We don’t ship internationally.
What should I do if my order hasn't been delivered yet?
If the order was not delivered yet, please contact the responsible branch.
Tarik Al Jadidah: 71 26 25 24 / 01 843 578
Bliss: 71 26 25 26 / 01 369 069
Product Delivery
What should I do if my order hasn't been delivered yet?
If the order was not delivered yet, please contact the responsible branch.
Tarik Al Jadidah: 71 26 25 24 / 01 843 578
Bliss: 71 26 25 26 / 01 369 069
How much is the delivery time?
You can expect the delivery time to be 3 days at maximum.
Shipping, Returns and Exchanges
What is your return and refund policy?
Our refund and returns policy lasts 2 days. If 2 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Open Box or Used products cannot be returned.